Terms of Use

Introduction

Welcome to the elevatewithcoach website. Please read these Terms of Use ("Terms") carefully before using our website and services.

By accessing our website at elevatewithcoachor using our services, you agree to be bound by these Terms and enter into a legally binding agreement with elevatewithcoach. If you do not agree with any part of these Terms, please do not use our website or services.

1. Definitions

In these Terms of Use:

• "Company", "we", "us", or "our"refers to elevatewithcoach, a registered company in the UK with registration number 68598812.
• "Website"refers to the website located at elevatewithcoach and all its associated subdomains.
• "Services" refers to all coaching, training, consulting, and related services provided by the Company.
• "Client", "you", or "your" refers to any individual or entity accessing our website or using our services.
• "Content" means all material, information, text, images, videos, audio, data, and other content available on our website or provided through our services.

2. Website Terms of Use

2.1. Right of Use

Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use our website for personal, non-commercial purposes.

2.2. Age Restrictions

You must be at least 16 years old to use our website and services. If you are under 16, you must obtain consent from a parent or legal guardian before using our website or services.

2.3. Account Registration

Certain features or access to specific services may require you to create an account. You agree to provide accurate and complete information during registration and to keep it updated. You are responsible for the security of your account, including safeguarding your password and limiting access to your device.

2.4. Prohibited Activities

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Compromise or attempt to compromise website security
• Use automated means (bots, scripts) to access the site
• Interfere with website operations or overload the infrastructure
• Collect or extract any information from the website, including personal data
• Copy, modify, or create derivative works based on the website or its content
• Use website content for commercial purposes without explicit permission
• Impersonate any person or organization
• Distribute malware or spam via the website

3. Coaching Services

3.1. Service Description

elevatewithcoach offers a range of coaching services, including but not limited to executive coaching, life coaching, career coaching, team coaching, and business coaching. Full details are available on the respective pages of our website.

3.2. Booking and Payment

To book a service, you may contact us via website forms, email, or phone. A deposit or advance payment may be required to confirm a booking. Prices are listed on our website or provided upon request and may change without prior notice.

3.3. Cancellation and Rescheduling

If you need to cancel or reschedule a session, please notify us as early as possible. Our policy is as follows:

• Notice of 48 hours or more: full refund or free reschedule
• Notice of 24–48 hours: 50% refund or reschedule with an additional fee
• Notice under 24 hours: no refund

We reserve the right to change or cancel sessions in exceptional circumstances and will offer alternative times or a full refund.

3.4. Results

While we strive to help every client achieve their goals, we cannot guarantee specific outcomes. Results depend on many factors, including your commitment, willingness to change, and active participation.

4. Rights and Responsibilities of the Parties

4.1. Company Obligations

elevatewithcoach commits to:

• Deliver coaching services professionally and in accordance with industry ethics
• Maintain the website's functionality and make reasonable efforts to ensure availability
• Protect client confidentiality in line with our Privacy Policy
• Provide accurate and up-to-date information about our services
• Respond to client inquiries and requests in a timely manner

4.2. Client Obligations

As a client, you agree to:

• Provide accurate information when booking services or creating an account
• Pay for services on time as agreed
• Comply with session cancellation and rescheduling policies
• Actively engage in the coaching process and complete agreed tasks sureween sessions
• Respect the confidentiality of other clients and our coaches
• Use our website and services in accordance with these Terms

5. Intellectual Property

5.1. Our Intellectual Property

The website and all its content—including but not limited to text, images, graphics, logos, icons, audio, video, software, and other materials—are the property of elevatewithcoach or its licensors and protected by copyright, trademark, and other intellectual property laws.

The name "elevatewithcoach", our logo, and other service-related trademarks are registered or unregistered trademarks of elevatewithcoach. No rights or licenses to use our trademarks are granted without prior written permission.

5.2. Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the content of our website for personal, non-commercial use only. You may not:

• Reproduce, distribute, publicly display, or create derivative works from website content
• Use content for commercial purposes
• Remove or alter any copyright, trademark, or proprietary notices
• Transfer, sublicense, or assign rights to the content

5.3. Coaching Materials

All materials provided as part of our coaching services (including workbooks, exercises, assessments, and other resources) are copyrighted and intended solely for your personal use. You may not copy, distribute, publish, or use these materials for commercial purposes without our explicit written permission.

5.4. User Content

If you submit any content to our website (e.g., comments, reviews, images), you retain ownership of such content but grant us a non-exclusive, royalty-free, global license to use, reproduce, adapt, publish, translate, and distribute such content in any existing or future media.

6. Limitation of Liability

6.1. Disclaimer of Warranties

The website and services are provided "as is" and "as available" without any express or implied warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

• The website will always be available, secure, error-free, or virus-free
• Coaching services will lead to specific results or goal achievement
• The information on the website will be accurate, complete, or current

6.2. Limitation of Liability

To the fullest extent permitted by law, elevatewithcoach, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, revenue, or missed business opportunities arising from or in connection with:

• Your use or inability to use the website or services
• Any content obtained from the website
• Any transactions made through the website
• Unauthorized access to your transmissions or data

Our total liability for any claims related to these Terms or your use of the website and services shall not exceed the amount you paid for services during the six months preceding the event that gave rise to the claim.

6.3. Exceptions

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

7. Website Conduct Rules

7.1. General Rules

When using our website and interacting with our services, you agree to:

• Comply with all applicable laws and regulations
• Respect the rights and dignity of other users
• Not use offensive, threatening, or inappropriate language
• Not post or transmit unlawful, harmful, defamatory, abusive, or obscene content
• Not impersonate any other person or organization
• Not infringe upon the privacy or intellectual property rights of others

7.2. Reviews and Comments

If our website allows you to leave reviews, comments, or otherwise post content, you agree that:

• You are fully responsible for any content you post
• Your content must not infringe on the rights of third parties, including copyrights and privacy rights
• Your content must not contain false information, be misleading, or constitute spam
• We reserve the right to remove any content that, in our opinion, violates these Terms or is otherwise inappropriate

7.3. Consequences of Violations

We reserve the right, at our sole discretion, to:

• Warn users about violations of these rules
• Temporarily or permanently restrict access to certain website features
• Temporarily or permanently block access to the website
• Suspend or terminate the provision of services
• Take legal action in the case of serious violations

8. Privacy

We respect your privacy and are committed to protecting your personal data. Information about how we collect, use, and protect your data can be found in our Privacy Policy, which forms an integral part of these Terms.

8.1. Coaching Confidentiality

In addition to general data protection, we uphold strict professional confidentiality regarding the content of coaching sessions. Information disclosed during sessions will not be shared with third parties, except in the following circumstances:

• When required by law or court order
• When there is a clear threat of serious harm to yourself or others
• In the case of corporate coaching, when certain information must be provided to the sponsoring organization (the scope of such information will be agreed upon in advance)

9. Changes to the Terms

We reserve the right to amend, modify, or update these Terms at any time at our discretion. All changes take effect immediately upon being published on the website.

We will strive to notify you of significant changes to the Terms by posting a notice on our website or sending an email to the address associated with your account (if applicable). However, you are responsible for periodically reviewing our Terms for updates.

Your continued use of the website or services after any changes indicates your acceptance of and agreement to those changes.

10. Termination

We may suspend or terminate your access to the website and services, and terminate these Terms at any time without notice or liability, for any reason, including, but not limited to, a breach of these Terms.

You may terminate your use of our services at any time by ceasing use of the website and services and, if applicable, canceling your account.

Upon termination of these Terms, your rights to use the website and services immediately cease. However, the following provisions shall survive: Intellectual Property, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, and any other provisions that by their nature should survive termination.

11. General Provisions

11.1. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement sureween you and elevatewithcoach regarding your use of the website and services.

11.2. Waiver

The failure of elevatewithcoach to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. A waiver will only be effective if in writing and signed by our authorized representative.

11.3. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be removed, and the remaining provisions shall remain in full force and effect.

11.4. Indemnification

You agree to defend, indemnify, and hold harmless elevatewithcoach, its directors, officers, employees, agents, and affiliates from any claims, liabilities, damages, expenses, and costs, including reasonable attorney fees, arising from or related to your use of the website or services, your violation of these Terms, or your violation of any third-party rights.

11.5. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising in connection with these Terms or your use of the website or services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

11.6. Assignment

You may not assign or transfer these Terms or any rights and licenses granted hereunder. Elite Coaching UK may freely assign or transfer these Terms without restriction.

12. Contact Us

If you have any questions or comments regarding these Terms or our website and services, please contact us: